Tampa Bay
Sort by:
Lifetouch
14.36
14.36
Overview
Lifetouch is the largest and most trusted family and school photography company in the country. We believe that every picture tells a story and that life is about making memories and sharing them with others.
Photos & videos
Submit a review
Pricing
Quality
Innovativeness
Overall
Submit a review
This location seems to be average in terms of overall experience. The quality of services is somewhat lacking, with some customers reporting unprofessional behavior and poor picture quality. Prices appear to be high, which might be a turn-off for some customers. However, the location tries to be innovative in its services, although not always successfully.Some customers have reported having a clean and beautiful area to take pictures. Unfortunately, this has not been a consistent experience, with some customers facing difficulties in navigating the website and entering the store to order pictures.One significant issue that multiple customers have reported is with the quality of pictures taken and the customer service received. Some customers have been charged for pictures that were not taken, and others have received poor communication from the company.The website has been described as hard to navigate, and the customer service has been unhelpful in resolving issues. One customer even reported that they were told it was not possible to retake a picture, despite asking for one.Prices have been a significant concern for some customers, with one reporting that they were charged $13 for a single picture on a disc. Additionally, customers have been asked to pay extra to remove "blemishes" from the pictures, which has been seen as an unfair practice.Overall, while there are some positive aspects to this location, the negative experiences reported by customers suggest that there are some significant issues that need to be addressed.
Own this business?
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS