LifeStance Health's family of behavioral health brands offer online psychiatry and therapy services across the US. This location is accessible by wheelchair and has a welcoming environment for the LGBTQ+ community. The office has on-site parking and is recommended to make an appointment beforehand.
The reviews highlight the kind and compassionate nature of the staff, with many patients expressing gratitude for their care and understanding. However, there are some concerns about the quality of care, with one patient feeling rushed and another experiencing a misunderstanding about their prescription. Additionally, one reviewer felt unheard and frustrated with the staff.
The office has a variety of services available, including telehealth appointments, which can be convenient for patients who prefer to access care from home. The staff is described as knowledgeable and professional, with some reviewers noting that they felt heard and understood.
One patient's review highlights a potential issue with the office's handling of medical records, which can lead to confusion and frustration for patients. However, the office has stated that they take all concerns seriously and would like to further investigate the issue.
Overall, the reviews suggest that LifeStance Health has a strong commitment to providing quality care and a welcoming environment for patients. However, there are some areas for improvement, particularly with regards to communication and record-keeping.