Tampa Bay
LifeStance Therapists & Psychiatrists Brandon
17.19
17.19
Overview
LifeStance Health's family of behavioral health brands offer online psychiatry and therapy services across the US. Most major insurances accepted!
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Restroom
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Onsite services
Appointments recommended
Appointment required
On-site parking
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Innovativeness
Overall
Quality
Pricing
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LifeStance Health is a behavioral health organization that offers online psychiatry and therapy services across the US. Their Brandon, FL location is easily accessible, with on-site parking and wheelchair-accessible facilities. The staff is welcoming and professional, with many patients praising their therapists and psychiatrists for being caring, compassionate, and knowledgeable.One issue that stands out is the billing department's incompetence, with several patients reporting incorrect billing, long wait times, and unresponsive customer service. This is a major concern, as it can lead to unnecessary stress and financial burdens for patients.Despite this issue, many patients have had positive experiences with LifeStance Health, praising the convenience of their telehealth services and the ease of accessing their accounts through the patient portal. They also appreciate the flexibility of scheduling appointments and the variety of payment options available.The quality of care is generally good, with many patients praising their therapists and psychiatrists for being understanding and empathetic. However, some patients have reported feeling rushed or not fully heard during sessions.Pricing is generally competitive, with many patients feeling that the costs are reasonable for the quality of care they receive. However, some patients have reported feeling surprised or frustrated by unexpected charges or billing errors.In terms of innovativeness, LifeStance Health is a leader in the field of telehealth and online mental health services. They offer a range of innovative features, including secure online communication and flexible scheduling options. However, some patients have reported feeling that the organization could do more to stay at the forefront of innovation in the field.Overall, LifeStance Health is a solid choice for patients seeking mental health services in the Brandon, FL area. While there are some areas for improvement, particularly in terms of billing and customer service, the organization has a strong reputation for providing high-quality care and innovative services.
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