This business location seems to have a lot to offer, but there are some concerns that need to be addressed. The address is conveniently located at Building 1600, Lakeland Hills Blvd Boulevard, Lakeland City, making it easily accessible for patients. The business is categorized as a Medical Service, Surgery, Hand surgeon, and offers various amenities such as restroom, wheelchair accessible restroom, wheelchair accessible parking lot, and wheelchair accessible entrance. They also accept NFC mobile payments, Debit cards, and Credit cards, making payment convenient for patients.However, there are some issues with the quality of service provided by the staff, particularly with the receptionist or nurse named Lori, who has been described as mean and cold. This can create a negative experience for patients, which can affect the overall rating of the business.Additionally, there have been some concerns raised about the business model, which seems to be designed to maximize profit at the expense of patients' time and money. Some patients have reported having to schedule multiple appointments for a single procedure, which can be frustrating and costly.On the other hand, some patients have reported excellent experiences with the doctor and her staff, particularly in terms of their skills and compassion. The doctor has been described as thorough and competent, and has helped patients with complex issues, such as sorting out insurance problems.Overall, while this business location has some positives, it also has some significant drawbacks that need to be addressed in order to improve the overall experience for patients.