This location provides a range of services, including tax preparation, bookkeeping, and financial advising. The staff is professional and knowledgeable, with many reviewers praising the expertise of staff members such as Norma, Dylan, and Karen. They are patient and take the time to explain complex tax concepts in a way that's easy to understand.The location is LGBTQ+ friendly and has wheelchair-accessible facilities, making it a welcoming space for people with disabilities. The staff is also helpful and accommodating, with some reviewers noting that they went above and beyond to help them with their tax returns.However, there have been some issues with customer service, with one reviewer complaining about being told they couldn't get an estimate without filling out a job application and another reviewer experiencing difficulty getting help with a tax issue. These issues seem to be isolated incidents, but they do highlight the importance of having good customer service skills.The location's working hours are standard, with extended hours on weekdays and closed on weekends. They also offer online appointments, making it easy to schedule a meeting at a time that suits you.Overall, this location is a good option for those looking for tax preparation and financial advising services. While there have been some issues with customer service, the staff is generally professional and knowledgeable, and the location is welcoming and accessible.