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Liberty Tax
38.36
38.36
Overview
Liberty Tax Service bookkeeping services for small business helps with payroll, managing expenses, tracking cash flow, and accessing important documents.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Restroom
LGBTQ+ friendly
LGBTQ+ friendly
Onsite services
Online appointments
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Overall
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This location has proven to be a reliable and trustworthy place for tax preparation and financial services. The staff, particularly Ms. Robin, are highly skilled and genuinely care about their clients' needs, as evident from numerous positive reviews. They take the time to thoroughly explain everything and are approachable, making the experience pleasant and stress-free. While some issues have arisen, such as unprofessional behavior from certain staff members and long wait times, these incidents seem to be isolated and not a common occurrence. The high price point is a concern for some, but the quality of service makes it worthwhile for many clients.
One major issue that stands out is the occasional lack of knowledge or competence from some staff members, which can lead to mistakes and a poor overall experience. Additionally, some clients have reported long wait times and difficulties in getting their taxes processed, which can be frustrating. However, it's worth noting that these issues are not widespread and do not seem to be a result of any systemic problems, but rather individual instances of poor service.
Overall, this location is a great option for those seeking professional tax preparation and financial services. The staff's dedication to their clients and commitment to providing excellent service make it a trustworthy and reliable choice.
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