Tampa Bay
Liberty Tax
18.59
18.59
Overview
Liberty Tax Service bookkeeping services for small business helps with payroll, managing expenses, tracking cash flow, and accessing important documents.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Restroom
LGBTQ+ friendly
LGBTQ+ friendly
Onsite services
Online appointments
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Overall
Pricing
Quality
Innovativeness
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This Liberty Tax Service location offers a welcoming experience, providing assistance with various services such as payroll, bookkeeping, and tax preparation. The staff, particularly Ms. Pam, are described as knowledgeable, patient, and friendly, making clients feel comfortable and at ease. The atmosphere is LGBTQ+ friendly, and the amenities include wheelchair accessibility. However, a previous client had a negative experience, citing excessive fees and poor communication. The prices are generally considered fair, but some clients felt they were overcharged. While not entirely innovative in its services, the location is well-versed in various aspects of tax preparation and business management. Despite some drawbacks, the majority of clients are satisfied with the services provided. One major issue that needs attention is quality control, as a few clients experienced issues with their tax returns and fees. Addressing this would greatly improve the overall experience and build trust with clients.
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