The business location, Liberty Mortgage, offers a high level of quality and service to its customers. The staff, particularly Kevin Watkins, are professional, responsive, and knowledgeable in the mortgage industry. They provide excellent customer service, making the refinancing process smooth and easy for clients.Many clients have praised Kevin's dedication to his work, his ability to explain complex processes in a clear and concise manner, and his willingness to go above and beyond to ensure clients' needs are met. The business is also praised for its prompt communication, attention to detail, and commitment to getting the best rates for clients.One notable issue is that some clients have mentioned that the business is not open on weekdays, which may cause inconvenience for those who need to visit in person. However, this does not seem to be a major issue, as the business is open on Fridays from 8:00 AM to 8:00 PM and is available by phone and email for consultations and support.Overall, Liberty Mortgage is a reliable and trustworthy business that provides excellent service to its clients. Its commitment to quality, professionalism, and customer satisfaction has earned it a high level of praise and recommendation from its clients.