Tampa Bay
LGI Homes - Riverstone
Home Builder
32.46
32.46
Overview
Oakwood Terrace, a community of brand new homes is located near Oakwood. Enjoy a great location, community amenities and your new home!
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This location has a mix of both positive and negative experiences. On the positive side, many customers have praised the friendly and professional staff, particularly the sales consultants, such as Morida, Amine, and Josh. They have also appreciated the quick closing process and the overall quality of the homes. The pricing seems to be competitive, with some customers noting that they got a good deal on their new home.However, there are some major concerns with the quality of the homes. Several customers have reported issues with the construction, including cracks in the tub lining, faulty concrete, and incomplete repairs. Some have also expressed frustration with the warranty process, with one customer stating that it is "total BS" and another having to pay out of pocket for repairs that were not covered.One of the most disturbing experiences reported by a customer is the unethical behavior of a sales representative, Josh Petit, who allegedly lied about the customer's intentions to buy the home and then removed her name from the deed. This incident has left the customer homeless and struggling to recover from the loss.Overall, while this location has some positive qualities, the issues with quality and customer service are a major concern. It's essential for customers to be aware of these problems before making a decision.Note: I left the innovativeness score empty as there is no information provided about the innovativeness of the business.
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