The location is difficult to navigate due to its small size and tight parking lot. Many customers have experienced long wait times, sometimes exceeding 5 hours, which can be frustrating. The staff's attitude and treatment of drivers have also been a concern for some, with complaints of being mistreated like "trash." While there have been a few positive experiences, such as efficient load times and friendly employees, these are not common. The center docks can be tight, and drivers have reported issues with maneuvering intermodal trailers. Overall, the experience at this location is often marred by poor logistics and uncooperative staff.A major problem that persists at this location is the wait time for loading and unloading. Despite having appointments, drivers are often left waiting for extended periods, which can be unproductive and frustrating. The limited space in the parking lot and center docks also contributes to the difficulties faced by drivers.Some customers have reported positive experiences, such as efficient load times and friendly employees. However, these experiences are not the norm, and the majority of reviews express disappointment and frustration with the location's logistics and staff. To improve, the location should focus on streamlining its processes and providing better communication and support to drivers.