This business has received mixed reviews from customers, which is reflected in its overall score. The quality of their services is a major concern, as several customers have reported damaged or ruined items, including a blanket that was matted after being cleaned, and a coat that was overcharged for. The pricing seems to be a bit steep, especially considering the quality of service that customers receive. However, some customers have praised the friendly staff, which is a positive aspect of the business. Unfortunately, there have been issues with the cleanliness of items, as one customer found bunched up stuffing in their comforter after it was cleaned. Another customer was overcharged for their coat, which suggests that the business may not be transparent about their pricing. Overall, it seems that this business has some significant areas for improvement in terms of quality and pricing, but their friendly staff is a redeeming quality.It's worth noting that there have been issues with the business being honest and transparent, as seen in the case of the overcharged coat and the matted blanket. This lack of transparency can be a major turn-off for customers and may lead to a loss of trust in the business. Additionally, the business seems to have a bit of an inconsistent work ethic, as seen in the case of the customer who waited for their item to be ready for pickup and was told it would be ready at 5pm, but it was not ready until the next day.