This business is a well-established and reliable cleaning service with a strong focus on quality and customer satisfaction. The majority of customers have reported positive experiences with Leona's Carpet, Tile, & Upholstery Cleaning, praising their professionalism, punctuality, and attention to detail. Many customers have also noted that the prices are reasonable and fair. The business seems to be innovative in its approach to cleaning, using effective methods and techniques to achieve excellent results. However, one customer reported a subpar experience due to the business's inflexibility with scheduling and communication.