Tampa Bay
Leo & Sons Home Services
12.52
12.52
Overview
Need assistance? Call Leo & Sons Home Services at (813) 330-0950 or use our contact form for expert help with quotes, repairs, installs, and pricing. We're ready to serve!
Features
Wheelchair accessible parking lot
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Innovativeness
Pricing
Overall
Quality
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The location is easily accessible, thanks to the wheelchair-accessible parking lot. However, the quality of service can be improved slightly. The team is professional, friendly, and knowledgeable, but there is one concern - some customers have reported that they were not adequately prepared for the process and felt that the price was not clearly communicated.Many customers have praised the team for their excellent work, with one customer noting that the team was "professional, friendly, and knowledgeable" and that "Jordan and Danny did a fantastic job cleaning our ducts and took the time to explain everything and answer our questions."However, one customer had a negative experience and reported that they were charged an additional fee for work that was not originally quoted. This highlights the need for clearer communication about pricing and expectations.In terms of innovativeness, the team has developed effective processes for cleaning air ducts, including using a large vacuum station to dislodge dirt and debris. They also take the time to explain the process to customers and answer their questions.The team is committed to providing excellent service, with many customers praising their professionalism, politeness, and attention to detail. They also offer a 10% military discount, which is a nice touch.Overall, the location is well-reviewed, with many customers praising the team's work and service. However, there is room for improvement in terms of communication and clarity around pricing.
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