This business location is well-integrated into the Macy's department store, which is convenient for customers. The staff is professional and knowledgeable, with many reviewers praising their helpfulness and friendly attitude. The business offers a wide range of eyewear options, including prescription glasses, sunglasses, and designer frames. The quality of the products and services seems to be high, with many reviewers expressing satisfaction with their purchases. However, some reviewers have mentioned that the selection of frames is limited, and the prices are higher than at some other optical stores.One of the notable issues with this business location is the inconsistent hours of operation. On Thursday, the business is closed, which may not be convenient for customers who need to visit during that day. It's also worth noting that some reviewers have had issues with the handling of customer inquiries and issues, which suggests that the business could improve its customer service.Overall, this business location seems to be a good option for customers who are looking for high-quality eyewear and professional service. However, customers should be aware of the potential issues with the business's hours and customer service before visiting.