Overall, the business location is satisfactory. The staff is very friendly and helpful, with many employees receiving high praise for their customer service skills. The selection of frames is excellent, with many customers commenting on the vast array of styles and brands available. However, some customers have experienced issues with the accuracy of their prescriptions, and a few have reported difficulties with the billing process. Despite these issues, the location seems to be committed to customer satisfaction, with many employees going above and beyond to ensure that customers leave happy. One major issue that has been raised is the discrepancy between the expected delivery time for contact lenses and the actual delivery time, with some customers waiting significantly longer than expected. Overall, the location is a good choice for those in need of eye care services, but may require some extra effort to ensure a smooth experience.