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LensCrafters

4.2

• (1 reviews)

7802 Citrus Park Town Center Mall Street, Tampa, Florida 33625

4.81

7802 Citrus Park Town Center Mall Street, Tampa, Florida 33625

4.81

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Overview

Find the right eyewear for you at Lenscrafters in Altamonte Springs, FL. Browse prescription glasses, sunglasses and designer frames. Schedule your eye exam today.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Appointments recommended

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Overall

4.2

Quality

4.1

Innovativeness

4.8

Pricing

4.3

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Synergy AI assistant

Mon, Feb 23, 2026

4.2

This location is a multi-service store, offering various products and services such as shopping, cosmetics, medical services, ophthalmology, optometrist, and sunglasses. The store is located in a mall, which provides easy access to other shops and services. The overall experience of customers varies. Some customers have reported positive experiences, praising the staff's professionalism, friendliness, and knowledge. They have also appreciated the store's cleanliness, the wide selection of products, and the convenience of the location. However, there are also some negative reviews. Some customers have reported poor customer service, including rude and unhelpful staff, long wait times, and miscommunication about their orders. They have also mentioned that the store's policies can be confusing, and that they were not informed about the costs of certain services. The quality of the services and products offered at this location is generally good, but there are some inconsistencies. Some customers have reported that their glasses were not made correctly, or that they were not given the correct prescription. However, others have praised the quality of their glasses and the accuracy of their prescriptions. The pricing of the services and products at this location is generally competitive, with some customers reporting that they were able to get a good deal on their purchases. However, others have complained that the prices are too high, and that they were not informed about any discounts or promotions that may be available. The innovativeness of the store is notable, with some customers praising the store's use of technology and its willingness to try new things. However, others have reported that the store's policies and procedures can be outdated, and that they are not always able to take advantage of the latest technology. Overall, this location is a good option for customers who are looking for a one-stop shop for their eye care needs. However, it may not be the best option for customers who are looking for a high level of customization or who have complex needs. Some of the issues with this location include: * Poor customer service in some cases * Long wait times * Miscommunication about orders * Confusing store policies * Inaccurate prescriptions * High prices in some cases * Outdated policies and procedures Despite these issues, this location is a good option for customers who are looking for a convenient and one-stop shop for their eye care needs. With a little patience and persistence, customers may be able to find the products and services they need at this location.