Tampa Bay
LensCrafters
42.76
42.76
Overview
Find the right eyewear for you at Lenscrafters in Altamonte Springs, FL. Browse prescription glasses, sunglasses and designer frames. Schedule your eye exam today.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Appointments recommended
Photos & videos
Submit a review
Quality
Innovativeness
Overall
Pricing
Submit a review
This location is a mixed bag. While the pricing is quite competitive and one of the strongest aspects of the business, the quality of service can be inconsistent. Some customers have reported long wait times and inadequate attention from staff, which is a major drawback. On the other hand, the store's innovativeness is a strong point, with a wide range of products and services available. Overall, the business has room for improvement, but there are some redeeming qualities. The staff's friendliness and willingness to help can make a big difference, as seen in some customers' positive reviews. However, there is one major issue that needs to be addressed: the inconsistent quality of service.
In terms of the service itself, some customers have reported issues with long wait times and inadequate attention from staff. For example, one customer mentioned that they were left waiting for an extended period of time, only to be turned away by a staff member who seemed uninterested in helping them. This kind of experience can be frustrating and may deter customers from returning to the store. On the other hand, some customers have reported having a great experience with the staff, citing their friendliness and willingness to help. For example, one customer mentioned that their salesperson, Laura, was "super helpful, kind, and wonderful to work with."
The business's location is also a strong point, with a convenient address in the University Town Center. The store's hours are generally reasonable, with extended hours on Fridays and Saturdays. However, the store is closed on Thursdays, which may be a drawback for some customers.
In terms of the products and services offered, the store has a wide range of options available, including prescription glasses, sunglasses, and contact lenses. The staff seems knowledgeable about the products and can help customers find the right fit for their needs. However, some customers have reported issues with the quality of the products, citing issues with durability and scratch resistance.
Overall, while this location has some strong points, it also has some major issues that need to be addressed. With some improvements to the quality of service and product quality, this business could be a top contender in the industry.
Own this business?
Hours
Closed
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS