Tampa Bay
LensCrafters
37.13
37.13
Overview
Find the right eyewear for you at Lenscrafters in Altamonte Springs, FL. Browse prescription glasses, sunglasses and designer frames. Schedule your eye exam today.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Appointments recommended
On-site parking
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Pricing
Quality
Overall
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This location offers a wide variety of services, including shopping, cosmetics stores, sunglasses, medical services, and ophthalmology/optometry services. The staff is generally friendly and knowledgeable, with many customers praising the help they received from employees such as Tavis, Mary, Janet, and Genesis. However, there have been some complaints about long wait times, rudeness from some staff members, and issues with pricing and billing. Overall, the location has a good reputation and provides quality services, but there are some areas for improvement. One of the main issues is the inconsistent quality of service, with some customers reporting poor experiences, while others have had excellent service. This is highlighted by a 1-star review from a customer who was charged for an exam that was not necessary and was treated rudely by staff. On the other hand, many customers have praised the location's pricing, with some noting that they found good deals on frames and lenses. The innovativeness of the location is also a strong point, with some customers appreciating the use of technology and the wide range of services offered. However, there are no reviews that specifically mention innovativeness as a major strength. Overall, this location has a good reputation and provides quality services, but there are some areas for improvement, particularly in terms of consistency and customer service.
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