The experience at LensCrafters in Largo City is mostly positive, with customers praising the helpful and knowledgeable staff, excellent service, and great selection of frames. Many customers have reported having a great experience with the optometrists and eye doctors, who are described as friendly, professional, and thorough in their examinations. The store is also clean and well-organized, making it easy for customers to browse and find what they need.
However, there are a few areas where the store falls short. Some customers have reported issues with the check-in process, with staff not verifying their benefits or being unclear about costs. Additionally, a few customers have mentioned that the store can be busy and have long wait times.
One issue that has been mentioned by several customers is the mandatory retinal imaging exam, which is not covered by insurance and can cost around $40-$50. Some customers have reported feeling pressured to undergo the exam, and have expressed frustration with the cost.
Overall, LensCrafters in Largo City seems to be a great option for customers looking for a wide selection of frames and excellent service. However, customers should be aware of the potential issues with the check-in process and the mandatory retinal imaging exam.