This location is a reliable source for medical services related to gynecology, with Dr. Lennox Hoyte being a leading pelvic floor specialist and surgeon. The staff is generally helpful and friendly, with some staff members being more caring and considerate than others.The office has a comfortable ambiance, and the doctor takes the time to listen to patients' concerns and explain procedures in detail. Some patients have had excellent outcomes from surgery, feeling grateful to have found Dr. Hoyte and having their lives improved as a result.However, there are some issues with customer service, with a few patients experiencing unprofessional behavior from the staff, including rudeness and broken confidentiality. Additionally, there are some concerns about the pricing and billing practices, with one patient feeling taken advantage of by the concierge program and experiencing difficulties in getting a refund.The innovativeness of the medical services provided by Dr. Hoyte and his team is notable, with some patients praising the doctor's willingness to take on complex cases and his expertise in the latest medical technologies.Overall, the location is a good option for patients seeking medical services related to gynecology, but it's essential to be aware of the potential issues with customer service and pricing.The main issue with this location is the inconsistent customer service, with some staff members being very caring and others being unprofessional. The pricing and billing practices also need to be clarified to ensure that patients understand what they are paying for and what services are included.