Tampa Bay
LENDirect Mortgage, Inc
47.78
47.78
Overview
Get low mortgage rates in seconds with a Mortgage Broker. Use our FREE online pre-approval tool or our refinance rate checker.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Online appointments
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The business is a financial service provider specializing in mortgage loans. They offer a free online pre-approval tool and refinance rate checker, which is convenient for customers. The team, led by Sal and Luisa, is highly professional, responsive, and efficient. They are able to close loans quickly, often in less than two weeks. Customers have praised their ability to adapt to unique situations and communicate effectively throughout the process. Some customers have mentioned that the team is available outside of regular business hours, which is a great advantage. While the business is generally well-regarded, some customers have noted that they can be a bit more thorough in their explanations, but overall, they are highly recommended for their expertise and customer service.
One potential area for improvement is ensuring that customers have a clear understanding of the process and the terms of their loan. This could involve providing more detailed explanations and being more proactive in communicating with customers. However, based on the customer feedback, this is a minor issue and the business is generally doing an excellent job.
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