Based on the reviews, it seems that Len's Roofing is a reliable and trustworthy company that provides high-quality services. They have a good reputation for being professional, courteous, and communicative, which is evident from the numerous positive reviews. Their customers appreciate their attention to detail, commitment to quality, and willingness to go above and beyond to ensure customer satisfaction.The company's pricing is also reasonable, with many customers praising their competitive prices and value for money. While some customers have mentioned that the permits were a bit of a hassle, the company's response suggests that they are actively working to improve their processes.One issue that stands out is the communication problem mentioned by one customer, who reported that they were not informed about the job start date until the day it began, and that they had to dispose of roofing excess themselves. However, the company's response indicates that they are taking steps to improve their communication and customer service.Overall, Len's Roofing seems to be a well-established and reputable company that provides high-quality services and excellent customer service. While there may be some minor issues to work on, they are committed to customer satisfaction and are actively working to improve their processes.Some of the highlights from the reviews include:* Excellent customer service and communication* Professional and courteous staff* High-quality workmanship and attention to detail* Competitive pricing and value for money* Willingness to go above and beyond to ensure customer satisfactionHowever, one potential drawback is the communication problem mentioned by one customer, which suggests that the company may need to work on improving their communication and customer service processes.It's worth noting that the company has received numerous awards and certifications, including being a preferred roofer for several insurance companies. This suggests that they have a strong reputation in the industry and are committed to providing high-quality services.Overall, Len's Roofing seems to be a reliable and trustworthy company that provides high-quality services and excellent customer service. While there may be some minor issues to work on, they are committed to customer satisfaction and are actively working to improve their processes.