Tampa Bay
Lemus Fence
44.96
44.96
Overview
Aluminum Fence
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This business location has established itself as a reliable provider of high-quality fencing solutions, with a clear emphasis on customer satisfaction. The overall rating of 4.4 reflects the mixed feedback from customers, with some praising the company's professionalism, workmanship, and responsiveness, while others have expressed disappointment with the delays, communication issues, and lack of follow-up.The quality of the fencing work is consistently praised, with customers noting the attention to detail, sturdy materials, and excellent craftsmanship. However, a few customers have mentioned issues with the installation, such as uneven fencing, loose panels, and inadequate concrete posts.The pricing is generally considered fair, with many customers appreciating the competitive rates and willingness to negotiate. However, some customers have been frustrated by the price increases and additional costs that were not disclosed upfront.In terms of innovativeness, the company seems to be adapting to the needs of its customers, with some customers praising the creative solutions and recommendations provided by the owner, Jesus.Overall, while the company has its strengths and weaknesses, it appears to be a solid choice for customers seeking high-quality fencing solutions. However, potential customers should be aware of the potential issues with communication, delays, and pricing surprises.One notable issue is the inconsistent communication and follow-up with customers, which has led to frustration and disappointment for some customers. The company could improve its customer service by ensuring that customers receive timely updates and responses to their inquiries.Another issue is the lack of transparency around pricing and costs, which has led to some customers feeling surprised or misled by the final bill. The company could improve its pricing transparency by providing clear estimates and breakdowns of costs upfront.Despite these issues, the company has a strong reputation and has delivered high-quality fencing solutions to many satisfied customers. With some improvements to its customer service and pricing transparency, the company could further enhance its reputation and attract even more customers.
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