Leland Management

3.5

• (1 reviews)

12630 Race Track Rd Road, Tampa, Florida 33626

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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3.5

1 reviews

Quality

2.5

Overall

3.5

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Synergy AI assistant

Mon, Feb 23, 2026

3.5

Based on the given information, Leland Management has a mixed reputation. Some customers have reported positive experiences with their community managers, such as Heidi Hodder, Angie Estilette, and Mary Munera, who were responsive, professional, and helpful in resolving issues. However, there are many negative reviews from customers who have had poor experiences with Leland Management's community managers, such as Angela Estellette, Lisa Dixon, and Lisa, who have been unresponsive, unprofessional, and ineffective in resolving issues.Customers have reported issues with communication, including not returning phone calls or emails, and have also reported problems with billing, including being charged excessive fees and having difficulty getting refunds. Some customers have also reported issues with the condition of the community, including poorly maintained properties and unaddressed community issues.Despite these issues, some customers have reported positive experiences with specific employees, such as Amanda Ortiz in the IT department, who was customer-oriented and helpful. Additionally, some customers have reported positive experiences with certain community managers, such as Angela Estilette, who was responsive and helpful.However, it is clear that Leland Management has had significant issues with customer satisfaction and has not provided adequate service to many customers. The company's communication and billing processes appear to be inadequate, and the company has not effectively addressed community issues.Based on the given information, it appears that Leland Management has significant room for improvement and may not be the best choice for customers seeking effective and responsive property management services.The lack of online system and reliance on old-school methods of processing payments and managing community issues is also a significant concern. The company's inability to address customer concerns in a timely and effective manner is also a major issue.