Tampa Bay
Leland Management
83.25
83.25
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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The business location is located at Building 2685, SW 32nd Pl Place, Suite 300, Ocala City. They provide various services such as community management, property management, and homeowners' association services. Most clients appreciate the attentiveness of the staff, professionalism, and responsiveness. However, several clients have expressed frustration with the management company's inability to respond to concerns, communicate effectively, and manage the community properly. Some clients have experienced issues with approval processes, customer service, and treatment by staff. In some instances, clients have received help from specific representatives who provided excellent service, which indicates that the company has capable employees. The overall quality of the services seems to be a major issue. There have been several complaints about delays, poor communication, and lack of concern from the management team. While some clients have expressed satisfaction with the management company's pricing, others have expressed frustration with added fees and charges. It seems that the company has room for improvement in terms of innovativeness, responsiveness, and professionalism. One major concern is the management company's handling of community issues, which has caused frustration and dissatisfaction among some clients. There have been instances where clients felt that the management company was more concerned with collecting fees than addressing community concerns.
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