Tampa Bay
Leidos QTC Health Services
10.09
10.09
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
On-site parking
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Quality
Pricing
Overall
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This location is a mixed bag, with some positive and negative experiences from clients. The quality of service is generally average, with some clients experiencing long wait times and unprofessional behavior from staff. However, some clients have had positive experiences with friendly and knowledgeable providers.
One major issue that stands out is the long wait times and poor communication with clients. Some clients have reported waiting for hours or even days to receive appointments, and some have experienced difficulties in getting their claims processed. This lack of organization and attention to detail can be frustrating and unhelpful for clients who are already going through a challenging process.
On the other hand, some clients have had positive experiences with the friendly and knowledgeable staff, particularly with providers like Dr. Ruiz, who is described as "extremely professional and easy to work with." The location also offers on-site parking and wheelchair accessibility, which is convenient for clients with mobility issues.
Despite the positive experiences, the overall rating is dragged down by the negative experiences and the lack of consistency in the quality of service. To improve, the location could focus on streamlining their scheduling process, improving communication with clients, and ensuring that all staff members provide a high level of professionalism and attention to detail.
Some clients have also expressed concerns about the company's handling of veterans' disability claims, with some experiencing issues with false information being provided and appointments being scheduled without proper confirmation. This raises concerns about the company's ability to effectively handle the complex and sensitive process of veterans' disability claims.
Overall, this location is a middle-of-the-road experience, with some positive and negative aspects. While some clients have had good experiences, others have been frustrated by the long wait times and poor communication. With some improvements in organization and attention to detail, this location could provide a more consistent and high-quality experience for clients.
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