Tampa Bay
Legacy Ensurers Life Insurance
9.26
9.26
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Onsite services
Appointment required
Identifies as Black-owned
Identifies as Black-owned
Identifies as veteran-owned
Identifies as veteran-owned
Online appointments
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Innovativeness
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Quality
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This insurance agency offers a comprehensive range of services, including life and health insurance, financial services, and insurance broking. The agency has a strong online presence, with a Facebook profile, and is accessible to people with disabilities, with wheelchair-accessible seating, restrooms, and parking. The agency's working hours are extended, with 24/7 availability on weekdays and 7 days a week on weekends.The staff is knowledgeable, professional, and patient, with agents like Kyle, Damarcus, Jasmin, and James receiving numerous accolades from clients for their excellent service. They are willing to take the time to explain complex insurance concepts in a clear and concise manner, making the process smooth and stress-free for clients.One client mentioned that the agency's team went above and beyond to help them find the right insurance policy, while another client appreciated the personalized service they received. Many clients praised the agency's transparency, professionalism, and willingness to listen to their needs.The agency's commitment to customer satisfaction is evident in its response to client reviews, with agents acknowledging and thanking clients for their feedback. The agency's staff appears to be passionate about helping clients, and their dedication to providing excellent service has earned them a 5.0-star rating on third-party platforms.However, it's worth noting that the agency's average quality score is slightly lower than its other scores, suggesting that there may be some room for improvement in this area. Additionally, some clients mentioned that they were impressed by the agency's innovative approach to insurance, but this aspect could be further developed.Overall, the insurance agency appears to be a reliable and trustworthy partner for clients seeking comprehensive insurance solutions.
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