Tampa Bay
Legacy Customz Automotive LLC
24.01
24.01
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Gender-neutral restroom
Oil change
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Quality
Innovativeness
Overall
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This business has a lot to offer, including high-quality services and repairs. The staff is knowledgeable and skilled, with many customers praising their expertise and honesty. The shop is family-owned, which adds to its welcoming and personal atmosphere. Customers appreciate the fair and exceptional pricing, with many noting that it's refreshing to find a mechanic who doesn't try to take advantage of them.
One of the standout features of this business is its commitment to customer service. Many reviewers have expressed gratitude for the staff's kindness, patience, and willingness to go the extra mile to help. The shop's ability to handle complex repairs and custom jobs is also noteworthy, with customers praising their attention to detail and ability to get the job done right the first time.
However, there is one notable issue that has been reported by some customers. There have been instances where customers felt ignored or disrespected by the staff, with some even being ghosted or not receiving callbacks after initial communication. This suggests that the shop may have some room for improvement in terms of communication and customer follow-up.
Overall, this business has a strong reputation for providing high-quality services and exceptional customer care. However, it's essential for them to address the issue of communication and follow-up to maintain a high level of satisfaction among customers.
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