Tampa Bay
Lee's Furniture & Mattress Store Lake Wales and Winter Haven
58.29
58.29
Overview
Learn more about Lee's Furniture and Mattress Lake Wales-Winter Haven. Shop online or visit our furniture and mattress store today.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Wi-Fi
LGBTQ+ friendly
Free parking lot
LGBTQ+ friendly
Delivery
Onsite services
Small business
Checks
Curbside pickup
On-site parking
In-store pickup
In-store shopping
Assembly service
Repair services
Used goods
Installation service
Photos & videos
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Innovativeness
Overall
Quality
Pricing
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The business has a good overall score, indicating a satisfactory experience for most customers. However, the quality of the products and services received by some customers is a concern, as reflected in the 3.5 score. On the other hand, the pricing is considered fair and competitive, with a score of 5.0. The innovativeness of the business is also above average, with a score of 4.5.The business has a strong reputation for customer service, with many customers praising the friendly and helpful staff. However, there are some instances where customers have reported receiving poor service, such as being treated rudely or not being helped in a timely manner.One major issue that has been reported by several customers is the inconsistent quality of the products. Some customers have received products that are not what they expected, or that are defective in some way. This has led to frustration and disappointment for some customers.In terms of amenities and features, the business has a large showroom with a wide selection of furniture and mattresses. The store is wheelchair accessible, and there are on-site parking and free parking lot. The business also offers delivery, installation, and repair services.Overall, the business has some strengths and weaknesses, but it appears to be a reliable option for customers looking for furniture and mattresses. However, potential customers should be aware of the inconsistent quality of the products and the potential for poor customer service.It is worth noting that the business has a strong commitment to customer satisfaction, as reflected in their response to negative reviews. The owner and staff have been responsive to customer concerns and have offered to make things right in several cases. This suggests that the business is willing to listen to feedback and make changes to improve the customer experience.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
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Saturday
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