Tampa Bay
Lee Reed Insurance
28.53
28.53
Overview
Since 1946, Lee Reed Insurance has provided home, auto, and business insurance with neighborly customer service throughout Central Florida.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
On-site parking
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Overall
Quality
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Lee Reed Insurance is a well-established agency with a long history of serving the community since 1946. The agency's overall rating is 4.2 out of 5, indicating a generally positive experience for customers. However, there is a slight inconsistency in the quality of service, with some customers expressing dissatisfaction with the agency's professionalism.The agency's pricing is highly rated, with many customers expressing satisfaction with the reasonable rates they offer. Innovativeness is also a strength, with some customers praising the agency's ability to find creative solutions to their insurance needs.However, one area for improvement is the agency's customer service, with some customers expressing frustration with long wait times and unresponsive staff. Despite this, the agency's overall rating remains high, indicating that the benefits of doing business with Lee Reed Insurance outweigh the drawbacks.One notable issue that arises is the inconsistency in the level of service provided to customers. While many customers have had positive experiences with the agency's staff, others have reported difficulty in getting help and feeling ignored. This suggests that the agency may need to work on improving its customer service training and processes to ensure that all customers receive a high level of service.Overall, Lee Reed Insurance is a solid choice for customers looking for a reliable insurance agency. However, potential customers should be aware of the potential for inconsistent service and be prepared to advocate for themselves if they encounter any issues.The agency's location on 5th Ave in Zephyrhills City is convenient, with on-site parking and wheelchair accessibility. The agency's working hours are Monday and Tuesday from 8:30 am to 5:30 pm, but it appears to be closed on Wednesdays, Thursdays, Fridays, Saturdays, and Sundays.One notable issue that arises is the limited working hours of the agency, which may not be convenient for customers with non-traditional schedules. However, the agency's convenient location and reasonable rates make up for this limitation.Overall, Lee Reed Insurance is a reputable agency with a strong reputation in the community. While there are some areas for improvement, the agency's strengths outweigh its weaknesses, making it a solid choice for customers looking for a reliable insurance agency.
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