The business seems to be a reliable source for news and information, with some customers praising the friendly staff and timely delivery of newspapers. However, there are also complaints about the company's billing practices, with some customers accusing them of charging extra fees without their consent. The business also appears to be a bit confusing to navigate, with some customers reporting difficulty finding the main entrance or getting a clear answer about their subscription status. Additionally, some customers have reported issues with the quality of the newspaper, citing missing inserts or poor communication from the staff. Overall, the business seems to have its strengths and weaknesses, and customers may need to be patient and persistent to get the service they want.It is worth noting that the business has a wheelchair accessible parking lot and entrance, making it a welcoming place for people with disabilities. However, some customers have reported issues with the parking lot, citing narrow aisles or poor lighting. The business is open Monday through Friday from 8am to 5pm, but customers may need to call ahead to confirm their hours of operation. Some customers have reported difficulty getting in touch with the staff, citing long wait times or unhelpful customer service representatives. Despite these issues, the business seems to be a valued part of the community, with many customers praising its commitment to local news and events.