Tampa Bay
LeBelle Spatique
9.86
9.86
Overview
Day spa offering massages, mani-pedis, eyelash extensions, facials, waxing, hair styling & more.
Features
Wheelchair accessible entrance
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Overall
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The business has a wheelchair-accessible entrance, which is a plus for clients with mobility issues. However, the overall experience is marred by issues with customer service, professionalism, and quality of services. Many clients have reported being treated poorly by the staff, with some even being asked to come back another day for services they had already paid for. Additionally, there have been complaints about the quality of services, including poorly done mani-pedis, bad waxing experiences, and uneven lash applications. On the other hand, some clients have reported having good experiences with specific technicians, such as Le and Han, who are known for their excellent work. The pricing is generally considered to be reasonable, with some clients noting that it's the best price they've found in the area for similar services. However, the innovativeness of the business is lacking, with many clients feeling that the services offered are not unique or cutting-edge. Overall, the business has a mediocre rating, with some good points and many areas for improvement.
There are a few major issues with the business that need to be addressed. Firstly, there is a lack of professionalism and courtesy from the staff, with many clients feeling disrespected and unvalued. Secondly, the quality of services is inconsistent, with some technicians providing excellent work and others providing subpar work. Finally, the business seems to be plagued by issues with customer service, including canceled appointments and unreturned phone calls. These issues need to be addressed in order for the business to improve and provide a better experience for its clients.
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