This pet groomer has been a great choice for many pet owners in the area. They offer a wide range of services, including dog bathing and blow dry, dog grooming, and dog nail trimming. Their staff is friendly and welcoming, and they are always willing to accommodate special requests.However, there have been some issues with communication and customer service. Some pet owners have reported difficulty getting in touch with the groomers by phone, and others have experienced miscommunication about their pets' grooming needs.In terms of quality, the groomers seem to be skilled and knowledgeable, but some pet owners have been disappointed with the results of their pets' grooming. One pet owner reported that their dog's hair was cut unevenly, and another reported that their dog was shaved instead of receiving a trim.Pricing seems to be reasonable, with many pet owners reporting that the costs were lower than they expected. However, some pet owners have expressed concern about the fact that the groomers charge extra for certain services, such as dematting.Overall, this pet groomer seems to be a solid choice for pet owners in the area who are looking for a reliable and skilled grooming service. However, they may benefit from improving their communication and customer service skills to better meet the needs of their clients.One issue that has been consistently reported is the difficulty in getting in touch with the groomers by phone. Several pet owners have reported that their calls were not returned, and that they had to wait for extended periods of time to get an appointment. This can be frustrating for pet owners who are trying to schedule a grooming appointment and need to communicate with the groomers.Another issue that has been reported is the miscommunication about pets' grooming needs. Some pet owners have reported that the groomers did not understand their requests, or that the groomers did not follow through on their promises. This can be disappointing and frustrating for pet owners who are looking for a specific type of grooming service.Despite these issues, the groomers seem to be skilled and knowledgeable, and many pet owners have reported being satisfied with the results of their pets' grooming. The groomers also seem to be willing to work with pet owners to accommodate their needs and provide a high-quality grooming service.