Tampa Bay
LC Eyecare
72.50
72.50
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Innovativeness
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Quality
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This location of Medical Service, Ophthalmology, and Optometrist is a reliable option for eye care. The office is wheelchair accessible, and NFC mobile payments are accepted for convenience. However, there was one notable issue with poor customer service experienced by one customer. The receptionist was rude and uncooperative, leading to a negative experience.The staff is generally professional and courteous, and Dr. Elena Lopez Chan is highly regarded for her thoroughness and willingness to explain complex issues. Clients praise her kindness and professionalism, saying she is thorough, explains everything clearly, and makes sound recommendations. Many clients also praise the staff for being friendly, helpful, and courteous. The office is clean and well-organized, and the staff makes an effort to ensure patients feel at ease.Some clients mention that the wait time can be long, but this is often attributed to the doctor's thoroughness and the complexity of the services provided. The office has a strong reputation for providing excellent eye care, and clients are generally very satisfied with their experiences. However, the issue with poor customer service highlights the need for improved training and customer service protocols. The variety of services offered, including eye exams and contact lens prescriptions, is a plus. The office's ability to accommodate patients with disabilities is also a notable feature. Overall, this location is a good option for those seeking reliable and professional eye care services. However, potential clients should be aware of the issue with poor customer service and be prepared for potentially long wait times.
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