The business located in Building 6700, Florida Ave S Street, Lakeland City, seems to provide a mix of good and not-so-good experiences for its clients. The overall atmosphere inside the building is welcoming, with a wheelchair-accessible entrance, parking lot, and restroom. However, some clients have reported difficulties with the receptionist, describing them as rude. This highlights a need for more polite and professional service from the reception team. Despite this issue, the owner has shown a high level of professionalism and kindness in their responses to positive feedback. The business offers a range of services, including misdemeanor and felony defense, but some clients have reported feeling misled about the services offered. It seems like the business could work on clarifying its services and ensuring that clients receive the information they need. While some clients have reported issues with the cost of services, others have been satisfied with the pricing. Overall, the business seems to have its strengths and weaknesses, and could benefit from improvements in customer service and communication. The owner's dedication to their clients and their willingness to help, even in complex cases, is commendable. However, more attention to the details and a clearer understanding of the services offered would likely improve the overall experience for clients.