Tampa Bay
Laurence Neufeld, MD
3.80
3.80
Overview
The multi-disciplinary team at AdventHealth Sports Medicine and Rehabilitation offers a wide range of services — including physical therapy, occupational therapy, and injury rehabilitation — that address your health from every angle, helping you become healthier, happier and stronger in everything you do.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Quality
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The business location under review is a medical service provider, specifically a family practice physician's office. The overall experience is somewhat positive, with a score of 4.3 out of 5. The quality of care is also high, with a score of 4.4 out of 5, indicating that patients generally receive good care from the doctor and staff.The pricing of services is also considered to be fair, with a score of 4.5 out of 5. However, it's worth noting that one of the complaints from a patient was that they were charged over $100 for a virtual visit, which may have contributed to this lower score.The innovativeness of the business is also a strong point, with a score of 4.2 out of 5. This suggests that the business is forward-thinking and willing to try new approaches to care.Overall, the business has its strengths and weaknesses. While it receives high marks for quality of care and pricing, it falls short in terms of innovativeness and overall experience.The business has a long history of providing care to the community, with one patient stating that they have been going to the office for over 40 years. The staff is described as friendly and professional, with many patients expressing gratitude for the care they have received.However, some patients have reported issues with communication and follow-up, including difficulty in getting test results and follow-up appointments. One patient reported having to wait over two hours to be seen, which may have contributed to the lower overall score.Overall, the business appears to be a solid choice for those seeking primary care services. However, patients should be aware of potential issues with communication and follow-up, and be prepared for possible delays in getting appointments and test results.A notable issue with the business is the inconsistent wait times and unprofessional behavior of the front desk staff. Some patients have reported waiting for over an hour to be seen, while others have experienced rude and dismissive behavior from the staff. This may be a major concern for some patients and should be addressed by the business to improve the overall experience.
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