The business has a solid overall score of 4.2 out of 5, indicating a good experience for most customers. The quality of service is also satisfactory, with an average score of 3.8 out of 5. However, the pricing seems to be a bit inconsistent, with some customers feeling it's too high, while others think it's reasonable. As for innovativeness, there's not enough information to provide a score.The business has received mostly positive reviews, with customers praising the friendly and professional staff, quick turnaround times, and high-quality cleaning services. However, some customers have mentioned issues with pricing, inconsistent pricing, and poor communication.Overall, the business seems to be doing a good job in terms of quality and customer service, but could improve in terms of pricing transparency and consistency.Customers have mentioned that the business is friendly and professional, with staff who are helpful and accommodating. They also appreciate the quick turnaround times and the high-quality cleaning services. However, some customers have mentioned issues with pricing, such as being charged extra for services that weren't clearly explained or being surprised by high prices.One issue that stands out is the inconsistent pricing policy, with some customers being charged more or less than others for the same services. This has led to frustration and disappointment for some customers, who feel that they've been taken advantage of.Despite these issues, the business has received mostly positive reviews and seems to be doing a good job in terms of quality and customer service. With some improvements to pricing transparency and consistency, the business could potentially achieve a higher overall score.