This law firm is a great choice for those in need of legal assistance, especially when it comes to personal injury cases. The staff is very professional and knowledgeable, always keeping their clients well-informed about the progress of their cases. They are also very responsive to client inquiries and concerns, making them a pleasure to work with.The firm's LGBTQ+ friendly environment is a major plus, making it a welcoming space for all clients. The wheelchair accessible features, such as seating, restrooms, and parking, are also a big advantage for those with mobility issues.One potential issue to be aware of is the firm's tendency to work on cases that are several years old, as seen in one of the negative reviews. However, it's worth noting that this is not necessarily a reflection on the firm's quality of service, but rather a result of the complex and often time-consuming nature of personal injury cases.Overall, Lao Law Firm is a reliable and trustworthy option for those seeking legal representation, and their dedication to their clients' well-being is evident in their commitment to providing fair and professional services.