This office offers excellent medical services, which is apparent from the many positive reviews. Dr. Lanese is a well-respected and caring physician who takes the time to listen to his patients' concerns and provide them with personalized attention. The office staff is also friendly and accommodating. However, some patients have experienced long wait times, which can be frustrating. One major issue that has been raised is the incompetence and unprofessionalism of some staff members, including the office manager, Dee, and a medical assistant, Karol Ortiz. These individuals have been known to be rude and dismissive, which is unacceptable for a medical office. It's worth noting that Dr. Lanese has been in practice for many years and has a loyal patient base, which is a testament to his skills and dedication as a doctor.