The building is a great place to live, with friendly staff and a variety of amenities. However, some issues have been reported with maintenance and customer service. Despite this, the community has a strong sense of community and is welcoming to residents. The building's innovativeness is reflected in its modern amenities and commitment to sustainability. Some residents have reported issues with the parking and trash fees. The staff, including Lady Olivo, are generally friendly and helpful, but some have reported difficulty with communication.