Tampa Bay
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Lakeside
14.29
14.29
Overview
Water Damage/Flood, Mold Remediation, Fire/smoke cleaning.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Identifies as veteran-owned
Identifies as veteran-owned
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Overall
Quality
Pricing
Innovativeness
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This business is a well-rounded and reliable option for water damage restoration, mold remediation, and fire/smoke cleaning services. With a 4.8-star rating, it's clear that customers highly value the company's quality work and dedication to customer satisfaction.The company's commitment to quality is evident in the feedback from multiple customers, who praised the professionalism, expertise, and attention to detail of the staff. The owner, Nick, is particularly commended for his communication, honesty, and willingness to go above and beyond for his clients.The pricing of the services seems to be reasonable, with many customers noting that the company came in under budget or met their expectations. However, it's worth noting that the company's pricing could be an area for improvement, as some customers mentioned that it was not always clear what they would be charged upfront.One potential area for improvement is the innovativeness of the company's services. While the company appears to be doing a great job with water damage restoration and mold remediation, some customers mentioned that the company could be more proactive in suggesting innovative solutions or technologies to address their clients' needs.Overall, this business is a great option for customers seeking reliable and quality water damage restoration, mold remediation, and fire/smoke cleaning services. However, the company may benefit from reviewing its pricing strategy and exploring new and innovative solutions to differentiate itself in the market.One issue that has been reported by multiple customers is that the company's services can be expensive. For example, one customer noted that the company came in under budget, but another customer mentioned that they were charged for additional services that they did not expect. It's worth noting that this may be a result of the company's policy of being upfront and transparent about the costs and services provided, but it's still an issue that the company may want to address in order to improve customer satisfaction.
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