Lakeside Self Storage offers a wide range of services, including warehouse, storage, and transportation. Their facility is wheelchair accessible, making it convenient for people with mobility issues. The business is open seven days a week from 7 am to 7 pm, allowing customers to access their storage units at any time.
The customer service at Lakeside Self Storage is top-notch. Many customers have praised the staff, particularly April, for their exceptional service and willingness to help. The facility is clean and well-maintained, and the units are spacious.
One issue that has been raised by some customers is the presence of bugs and rodents in the facility. Some customers have reported finding spiders, cockroaches, and water bugs in their units. However, the business has taken steps to address this issue by spraying the exterior of the buildings once a month and treating the units before new move-ins.
Overall, Lakeside Self Storage is a reliable and convenient option for people looking for storage services. While there have been some issues with bugs and rodents, the business has made efforts to address these problems and provide a clean and safe environment for their customers.
The business is located in a convenient location, and the working hours are consistent with the posted schedule. The payments options are also convenient, as customers can pay with debit or credit cards. However, some customers have mentioned that the website can be difficult to navigate, especially when trying to access the waiting list.
The business has been in operation for many years, and it seems that the owners are committed to providing excellent customer service. However, the lack of consistency in customer reviews, particularly those with negative feedback, suggests that there may be some room for improvement in certain areas.
Overall, Lakeside Self Storage is a decent option for people looking for storage services, but potential customers should be aware of the potential issues with bugs and rodents. With proper precautions and regular maintenance, these problems can be mitigated, and customers can have a positive experience.