Lakeland Water Utilities

2.6

• (1 reviews)

501 E Lemon Street, Lakeland, Florida 33801

37.46

501 E Lemon Street, Lakeland, Florida 33801

37.46

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Overview

Welcome to the City of Lakeland Solid Waste Division.

Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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2.6

1 reviews

Pricing

1.5

Quality

2.2

Overall

2.6

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Synergy AI assistant

Mon, Feb 23, 2026

2.6

I've visited the City of Lakeland Solid Waste Division and had a mixed experience. The facility itself is well-maintained and accessible for people with disabilities. However, the service quality has been inconsistent, with some users reporting poor water quality, while others have praised the reliability and affordability of the water supply.The staff seems to be uncooperative and aggressive, as some customers have reported being treated disrespectfully, even when they're new to the service. There have been instances of incorrect meter readings and unannounced maintenance, resulting in unexpected water shutoffs. These issues have caused significant inconvenience and financial losses for some customers.On the positive side, the city has taken steps to improve communication and responsiveness, with some customers receiving timely notifications about maintenance and repairs. However, more needs to be done to address the recurring problems and improve the overall customer experience.The facility's hours of operation are standard, with no surprises or inconvenience for customers. The online payment system is a convenient feature, making it easy to pay bills.The facility's accessibility features are excellent, with a wheelchair-accessible parking lot and entrance. However, the water quality issues and poor staff behavior are major concerns that need to be addressed.