Tampa Bay
Lakeland Volkswagen
38.17
38.17
Overview
When you need a new or used Volkswagen in central Florida, trust the experts at Lakeland VW to help find the perfect car for you. Whether you're looking for a new Volkswagen Passat or a used Volkswagen Jetta, we have you covered. Plus, our service center is the best in the area. Give us a call today!
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Checks
In-store shopping
Oil change
Car wash
Repair services
Used goods
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Quality
Pricing
Innovativeness
Overall
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The service at Lakeland Volkswagen is generally good, but the quality of work can be inconsistent. Some customers have reported issues with their vehicles after service, such as faulty repairs and equipment damage. However, the dealership is often praised for its competitive pricing. On the other hand, some customers have expressed concerns about the dealership's ability to innovate and address emerging issues with their vehicles.One of the notable issues that some customers have reported is the lack of transparency and communication when it comes to repairs and maintenance. Some customers have felt misled or taken advantage of when it comes to pricing and service recommendations. However, the dealership has a reputation for being friendly and welcoming, with some customers praising the staff for their professionalism and attentiveness.In terms of innovativeness, the dealership has been praised for its willingness to adopt new technologies and services, such as mobile payments and online appointment scheduling. However, some customers have expressed frustration with the dealership's slow response to emerging issues with their vehicles, such as software problems and electrical malfunctions.Overall, while Lakeland Volkswagen has its strengths and weaknesses, it is clear that the dealership is committed to providing good service and competitive pricing. However, the dealership needs to work on improving its quality control and transparency in order to build trust with its customers.
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