This business location offers a convenient storage solution for customers. The staff is friendly and helpful, with many reviewers mentioning specific employees, such as Tiffany and Leila, who provided excellent customer service. The facility is clean and well-maintained, with many reviewers praising the cleanliness of the units and the surrounding area.
Many reviewers have been satisfied with the prices, with several mentioning that they are "reasonable" or "great" value for the quality of service provided. The facility also offers a range of unit sizes and types, including climate-controlled units, which is a plus for customers who need to store sensitive or temperature-sensitive items.
However, there is one area for improvement: some reviewers have mentioned issues with the facility's accessibility and communication. One reviewer reported waiting for two hours for a manager to return, and another mentioned that the facility has a 30-day notice period for moves, which they felt was too long. Additionally, some reviewers have mentioned that the facility's late fees can be steep.
Despite these issues, the facility has a strong reputation for providing excellent customer service and a secure storage solution. With a few adjustments to their accessibility and communication processes, this facility has the potential to become an even more customer-friendly and convenient storage solution.
The business has a good level of cleanliness, with reviewers praising the cleanliness of the units and the surrounding area. The facility is also well-maintained, with many reviewers mentioning that the grounds and facilities are clean and well-organized.
Some reviewers have mentioned that the facility's prices are reasonable or great value for the quality of service provided. The facility also offers a range of unit sizes and types, including climate-controlled units, which is a plus for customers who need to store sensitive or temperature-sensitive items.
However, there is one area for improvement: some reviewers have mentioned issues with the facility's accessibility and communication. One reviewer reported waiting for two hours for a manager to return, and another mentioned that the facility has a 30-day notice period for moves, which they felt was too long.
The facility has a strong reputation for providing excellent customer service and a secure storage solution. With a few adjustments to their accessibility and communication processes, this facility has the potential to become an even more customer-friendly and convenient storage solution.