This medical facility is a part of a larger hospital, which adds a sense of security and trustworthiness. The address is Building 2400, Kathleen Rd Road, in Lakeland City, and the phone number is +18632845000. The website link is https://www.mylrh.org/Kathleen/. The facility offers NFC mobile payments, debit cards, and credit cards for payment options. The amenities include a restroom, and the facility is wheelchair accessible, with accessible restrooms, parking lots, and entrances. There is also a co-branding with Lakeland Regional Urgent Care. The working hours are from 8 am to 8 pm, Monday through Friday, and 8 am to 5 pm on weekends.The experience of clients who visited this facility varies greatly. Some had a good experience, such as being seen quickly and receiving great care from doctors. However, others had a bad experience, including long waits, inadequate treatment, and unhelpful staff. One client even reported that the urgent care was moved to the second floor, which caused confusion and frustration.One issue that stands out is the reported lack of urgent care services, with one client feeling that the facility was not equipped to handle emergencies. Additionally, some clients felt that the staff was not helpful or knowledgeable, which may indicate a need for better training or resources.Overall, the facility seems to have both good and bad points, and clients' experiences can vary depending on their specific needs and circumstances.