Tampa Bay
Lakeland Hyundai Service
35.90
35.90
Overview
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Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Oil change
Mechanic
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Innovativeness
Pricing
Overall
Quality
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This location seems to be a well-established and reliable choice for car maintenance and sales. The service quality is generally good, with many customers praising the friendly and knowledgeable staff, especially in the service department. The facility is also clean and comfortable, making it a pleasant place to wait while your car is being serviced.
However, there are some concerns regarding the pricing, with some customers feeling that it is too high and that unnecessary services are being recommended. This has led to a lower rating for pricing, which could be a potential issue for customers on a budget.
In terms of innovativeness, the location seems to be doing a good job of staying up-to-date with the latest technology and services, which is reflected in the high rating for this aspect.
One notable issue is the communication problem that some customers have experienced, where they were not informed about delays or issues with their car's maintenance. This has led to frustration and a sense of being taken advantage of. It is essential for the staff to improve their communication skills to avoid such situations in the future.
Overall, this location seems to be a good choice for customers who value good service quality and are willing to pay a premium for it. However, customers who are on a tight budget or who are particularly sensitive to pricing may want to explore other options.
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