Tampa Bay
Lakeland Housing Authority
36.59
36.59
Overview
Lakeland Housing Authority
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Restroom
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Overall
Quality
Pricing
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The overall experience at Lakeland Housing Authority is mediocre. While some clients have reported positive interactions with staff members, such as Elexus Hurt, who is described as courteous and kind-hearted, others have had negative experiences. Many clients have expressed frustration with the lack of responsiveness, including unreturned phone calls and emails. Some clients have also reported issues with accessibility and wheelchair accessibility. The facility's amenities, such as restrooms and parking, are available, but the overall experience is marred by the poor customer service and unprofessional behavior of some staff members. The facilities have wheelchair accessible parking and entrance. > Quality: 2.8====================The quality of service at Lakeland Housing Authority is inconsistent. While some clients have reported receiving helpful assistance from staff members, others have been met with unprofessional behavior, such as racial comments and dismissive attitudes. The facility's responsiveness to clients' needs is also a concern, with many clients reporting unreturned phone calls and emails. The facility's facilities, such as restrooms and parking, are available, but the overall quality of service is marred by the poor customer service and unprofessional behavior of some staff members. > Pricing: 5.0====================The pricing for services at Lakeland Housing Authority is not applicable, as the facility provides public housing and Section 8 assistance, which is typically free or low-cost. > Innovativeness: ====================It is difficult to assess the innovativeness of Lakeland Housing Authority, as there is limited information available about the facility's programs and services. However, the facility's reliance on traditional methods, such as phone calls and in-person interactions, may indicate a lack of innovation in its approach to serving clients.
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