This location has a good overall rating, with a mix of high-quality services and competitive pricing. The business is known for providing professional and caring support for hearing needs, with a team of experts who take the time to explain options and provide thorough testing. The walk-in clinic hours are a convenient feature, allowing customers to receive rapid service when needed. However, there have been changes in the team and services, which have been noted by some customers. One customer had a poor experience, waiting for an hour and feeling that the business is no longer interested in serving seniors. The business has responded to these concerns, acknowledging the issues and assuring customers that they will strive to improve. Unfortunately, the business does not provide batteries as part of their battery club, which may be a drawback for some customers. The location is wheelchair accessible, with a free parking lot and NFC mobile payments accepted. Despite some concerns, the overall experience is positive, with most customers praising the professional and caring staff. The business has identified as women-owned, adding a unique touch to its services.