Tampa Bay
Lakeland Foot and Ankle - Dr. William S Wong, DPM, FACFAS
37.14
37.14
Overview
Find professional bunion treatment and relief in Lakeland, FL. Get personalized care for painful bunions and explore non-surgical options now
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Checks
Appointments recommended
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Quality
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This business is a top-notch medical service provider, particularly in the field of podiatry. The staff is extremely friendly and welcoming, making patients feel comfortable and at ease. Dr. Wong is a knowledgeable and skilled podiatrist who takes the time to explain everything clearly and thoroughly. He is also very attentive to patients' needs and concerns, making sure they feel heard and understood.One of the standout features of this business is its exceptional customer service. From the moment patients walk in, they are treated with kindness and respect. The staff is very professional and efficient, ensuring that appointments run smoothly and on time. The office is also very well-organized and clean, with a pleasant atmosphere that makes patients feel relaxed.However, one issue that stands out is the concern about the billing process. One patient reported being surprised by the number of office visits that were billed to them, which resulted in a significant amount of out-of-pocket expense. This issue highlights the importance of clear communication and transparency in billing practices, which is essential for building trust with patients.Despite this issue, the overall experience at this business is overwhelmingly positive. Patients praise Dr. Wong's expertise and bedside manner, as well as the friendly and helpful staff. They also appreciate the convenient location and easy-to-use online scheduling system.In terms of pricing, this business is highly rated for its competitive pricing and willingness to work with patients to find affordable solutions. The staff is also very knowledgeable about insurance and billing procedures, making it easy for patients to navigate the process.Overall, this business is a great choice for anyone seeking high-quality medical care from a skilled and caring podiatrist. With its exceptional customer service, convenient location, and competitive pricing, it is a top contender in the medical services industry.
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